error message

[sallymosley]

Hope this is correct way of asking for help.

on one computer linked to a server the message

Microsoft Office Professional Edition 2003
error 1309. error reading from file:D:\SKU0LL.CAB.
Verify that the file exists and that you can access it.

has suddenly starting appearing. clicking ok loads word. but would like to know why and how to get rid of it. Has anybody come across this before.

Thanks

[Mark]

Yo Sally if you put the office CD: in the machine this will install the missing CAB file

Hopefully ;D

[glow=green,2,300]Admin: Perhaps on a locally installed copy but this is being served from a server. What does the error code enable us to do? I wonder if the file is actually missing??[/glow]

[glow=green,2,300]Come on don't be shy, someone should ask if the file is there or not? Also Googling the error code 'Microsoft Office Professional Edition 2003 error 1309' might shed some light ...[/glow]

[sallymosley]

Thanks for the help unforunatley when i put the CD in it came up with another message.
A required installation file SKU0LL CAB not found.

original installation source required
if you installed over a network locate installation source.

any help.
donot fel confident messing about with the server just yet.

looked on microsoft forum question was on forum ( february 2007)but no replies.

[Steve]

I searched in Google for your error code

"Microsoft Office Professional Edition 2003 error 1309"

The first link is to a Microsoft Knowledge Base article kb920355 about a Hotfix for this problem. Try it out and see if that sorts it

support.microsoft.com/kb/920355

There is also a specific discussion on this forum about your problem

www.wsus.info/forums/lofiversion/index.php?t5698.html

and this MS knowledge base article which is probably most relevant though the post service pack 2 hotfix is still worth a try.
support.microsoft.com/default.aspx?scid=kb;en-us;896866


This is a bit tricky still so have a read and then a go and post again if you get stuck.